Shipping & returns

Returns

We want you to be 100% satisfied with your purchase. If there is ever any product defect, or the size isn't a good fit, we will fix it!  We accept unworn, unwashed items with the tags still attached and no strong odor for a full refund or exchange (excluding shipping) within 30 days of purchase. Return shipping is the responsibility of the customer.  For items received within 30 days of delivery, we will credit your original form of payment. If we receive your return after the 30 days, we will issue you a gift card to The Eco-Boutique. We do not accept returns of hats, socks, intimates, or Close-out items that are final sale. 

Additional shipping charges will apply for exchanges.

How to Return to Us 

  1. 1. Box up the item you would like to return, stick the return label we provided with your original order on your package. Then ship it back to us with the carrier of your choice. If you no longer have the return label, send us an e-mail and we will e-mail you a new one. 
  2. 2. If it is just an exchange, i.e. you would like another size or color, please do the exact same as above with one exception:
  3. please include a note on your packing slip stating which item you would like in exchange. We will send your new item out the day we receive your returned item. Note: If we are low on stock and you are concerned that we will sell out the item you want before we receive your return, simply purchase the item of interest, and we will credit you the amount of your return once it arrives. 

 

Return items to:

Of the Earth-The Eco Boutique
RETURNS
782 Blair Blvd
Eugene, OR 97402

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